Our devices are split in to 4 grading conditions - Pristine, Excellent, Good and Fair:

Refurbished - Grade A (Pristine Condition)

Devices which have been graded as Pristine (Grade A) will show, at worse, very light signs of wear on the housing and screen, this can be very faint scratches which can only be seen by looking very closely at the device. Our grade A handsets are cleaned and pass an extensive testing process.

Refurbished - Grade B (Excellent Condition)

Devices which have been graded as Excellent (Grade B) will show light signs of wear which can include light scratches and scuffs on the housing and screen and generally not visible during normal use. Our grade B handsets are cleaned and pass an extensive testing process.

Refurbished - Grade C (Good Condition)

Devices which have been graded as Good (Grade C) will show light to medium signs of wear which can be noticeable scratches and dents on the housing and noticeable scratches on the screen. Our grade C handsets are cleaned and pass an extensive testing process.

Refurbished - Grade D (Fair Condition)

Devices which have been graded as fair (Grade D) will show heavy signs of wear which can be deep scratches and or chips on the housing and screen, we recommend purchasing a protective case for Grade D handsets which will hide most of the damage. Our grade D handsets are cleaned and pass an extensive testing process.